Frequently Asked Questions

Each event lasts approximately 90 minutes which includes a 15 minute introduction, 60 minutes in the escape room, and a 15 minute conversation after the event.
Some things may pop out, but our intent is to think “Clue” not “Saw”.
No. You can purchase one, or all, of the tickets. If you do not purchase all of the tickets for your time slot you may be teamed with other people. (but hey, that’s part of the suspense! ( and fun ) )
The Escape Room is appropriate for anyone ages 13 – 103, however children under 18 must be accompanied by an adult. Because of the complexity and nature of the clues. This activity is not recommended for persons under 13.
Please call(772) ###-ABCD (1234) to let us know you’re running late and we’ll let you know if this will affect your playing time. If you are over 15 minutes late, we reserve the right to cancel your time slot without refund.
The sensation is that you are “locked” in a room, and in order to win the game , you and your team must figure out how to “escape” by opening one or more locked doors to gain your “freedom”. However, for safety , the entrance to the game room may remain unlocked for emergency use. There will always be a staff moderator observing the group to assist as needed. Should you need to use the restroom, you will be allowed out at anytime, however, the clock will continue to count down so the rest of your team should continue playing.
Please contact us at: info@escaperoompsl.com or call us at (772) 626-6655, and we will be happy to work with you to coordinate your event.
You only need to bring your best wits and puzzle-solving ability (oh, and glasses if you need them for reading). Everything for solving the puzzles will be included in the room.
Currently, we have one room offered, “Uncle Bob’s Cabin.” We are working on more rooms to be released in the near future, and themes will be changed and upgraded on a regular basis to provide new and fresh experiences for our guests. (We are also happy to entertain any ideas that you or your friends may have for new and exciting themes. )
Of course you can! Our gift card come in $25, $50, $75 and $100 denominations.

Buy Gift Cards
No. Tickets are non-refundable upon purchase.
Yes, however, for all guests, we ask that the puzzles remain a mystery to all new teams so please do not spoil the fun and share the answers with anyone. If you succeed, try your skills in another room!
If it’s not a mix of groups in the room, we usually can slide 1 or 2 more people in. Just give us a call to make arrangements.
Yes. You may be placed into a group with other guests if your team does not fill the maximum. It’s like a box of chocolates, you never know what you’re going to get!
Easy! If you want the whole room,you can buy out all the extra seats, or give us a call and we can set up a private event for you and your team Monday thru Friday.
Participants have 60 minutes to solve all the clues and puzzles within the room. Players should arrive at least 15 minutes in advance of their scheduled play time.

Any further questions or concerns please don’t hesitate to contact us at: (772) 626-6655 or info@EscapeRoomPSL.com.